Instructions

Step 1 — Check your microwave

Make sure the microwave tray is clean and completely dry.

Step 2 — Position your pack

Place the pack in the centre of the microwave.

Make sure:

• No part of the pack touches the sides of the microwave.
• The microwave tray can rotate freely.

Multi-Use Wearable Wrap:
Fasten the Velcro together and fold the wrap in half before heating.

Step 3 — Heat in short intervals

Large packs: Heat in 30-second intervals.

Small packs: Heat in 15-second intervals.

Remove the pack and shake it gently halfway through heating to help distribute the heat evenly.

When returning the pack to the microwave, turn or reposition it in the opposite direction/side.

Step 4 — Remove carefully

Use caution when removing the pack from the microwave, as it may be hot.

Step 5 — Allow to cool

Allow the pack to cool completely to room temperature before reheating or storing.

This helps prevent damage and extends the life of your pack.

LARGE PACKS

Microwave Power

Maximum Heating Time

Up to 700W

1–1½ minutes

701–1200W

1 minute

SMALL PACKS

Microwave Power

Maximum Heating Time

Up to 700W

30 seconds–1 minute

701–1200W

30–50 seconds

MINI PACKS

Microwave Power

Maximum Heating Time

Up to 700W

15–30 seconds

701–1200W

20–45 seconds

Never exceed the maximum heating time.

Step 1

Place the pack inside a zip-lock freezer bag to protect it from moisture.

Step 2

Place in the freezer for ½–2 hours to achieve optimal cooling.

Step 3

The pack can safely remain in the freezer for extended periods.

Step 4

If you wish to use the pack for heating, allow it to return to room temperature before heating.

DO NOT wash or soak your pack.

If cleaning is required, use a slightly damp cloth and wipe over the outside.

Allow the pack to dry out of direct sunlight.

PLEASE READ BEFORE EVERY USE

🚫 DO NOT LEAVE UNATTENDED IN THE MICROWAVE
Heat packs can pose a fire risk if overheated.

🚫 DO NOT OVERHEAT
Always follow the heating instructions and maximum heating times.

🚫 DO NOT HEAT IN A GAS OR ELECTRIC OVEN
Designed for use in a conventional microwave only.

🚫 DO NOT USE UNDER BEDDING
Avoid confined spaces where heat can become trapped.

🚫 DO NOT ADD WATER
Do not place a glass of water in the microwave when heating. Lupin seeds produce their own moisture.

🚫 DO NOT USE IF DAMAGED
Always inspect your pack for damage before use.

🚫 DO NOT ADD OILS OR FRAGRANCES
These are not recommended and may increase the risk of fire.

⚠️ ALLOW TO COOL COMPLETELY
Always allow your pack to return to room temperature before reheating or storing.

⚠️ USE WITH CAUTION
Heat packs can burn skin when used incorrectly, particularly on children and older people. Supervise children at all times.

Replacement

The Therapeutic Goods Administration (TGA) advises replacing heat packs every 12 months to ensure safety and effectiveness.

To use warm

Place the eye pillow in the microwave and heat in 10-second increments until comfortably warm.

Safety: Do not place a HOT eye pillow directly on the eyes. It is designed to be used warm only.

To use chilled

Place the eye pillow in a zip-lock bag and freeze for 30 minutes.

Storage tip: When not in use, keep the eye pillow in a zip-lock bag or airtight container to help prevent odours from penetrating the pillow.

The information provided is educational only and is not intended to substitute for medical or professional advice when making decisions regarding physical or mental health.